Focused on Professionals


State-of-the-art, high-quality, easy to use - these describe Canon's service and support programs just as accurately as they do Canon's products. Whether you're an individual or represent a large enterprise, your needs are critical, which is why Canon provides unique customer service and support programs specifically for professionals.


Factory-Level Service


  • Fast repair processing
  • Highest quality standards
  • Factory certified technicians
  • Precision camera & lens adjustment rooms
  • Nationwide service network*


Dedicated Pro Tech Support


  • Team of technical experts
  • Industry-leading response times
  • In-house studio test environment


Pro Training & Workshops


*Product repair for imagePROGRAF PRO-1000 through the Canon Authorized Service Facility (ASF) Network or Priority Instant Exchange Service.
imagePROGRAF PRO-2000, PRO-4000 & PRO-6000 Series include on-site service only.

Learn about Canon CarePAK service plans for additional coverage on select Canon products.

Canon Professional Service & Support Center in Lyndhurst, NJ

Located just minutes from Manhattan, the new state-of-the-art facility offers full service, repair and maintenance operations for photographers and the cinema and broadcast industry. Visitors can also experience the latest Canon imaging products in the professional products showroom. Watch the video to learn more!
Canon Service and support network map
Canon Experience Center. Product showroom, workshops, Classes and events, Service and repair (walk-in service) costa mesa, CA. Canon Burbank Professional consultations and events, professional workshops and Training, service and repair (walk-in Service) burbank, CA. Canon Customer support center, Canon technical support - 1-800-OK-CANON. Chesapeake, VA and Albuquerque, NM
Canon Factory Service Center Service and repair. Jamesburg, NJ; Newport News, VA; Honolulu, HI. Canon Professional Service and support Center. Service and repair Itasca, IL (By appointment) and Lyndhurst, NJ (Walk-in-Service). Canon Customer Care Center. Service drop-off point, Melville, NY.