Customer Service

• Step 1: Select Product(s)
• Step 2: Check Cart Summary
• Step 3: Select Checkout Method
• Step 4: Enter Billing & Shipping Information
• Step 5: Choose a Shipping Method
• Step 6: Select a Payment Method
• Step 7: Review & Submit Order
• Step 8: View Order Receipt

Contact US

• Technical Support
• Email Us

Shopping & Buying

• Refurbished Products
• Order Support
• Emails about Your Order
• Find Your Order Number
• Easy Reorder
• Special Offers & Promotions
• Returns
• Exceptions to Return Policy
• Timeframe and Shipping Instructions for Returns/Exchanges
• Extended Holiday Return Period

Order Status Terms

• Backorders
• Cancelled Orders
• Notify Me
• Pending Shipment
• Pre-Orders
• Shipped Orders

Shipping & Handling

• Check Order Status & Tracking
• Delivery Times & Shipping Charges
• Shipping Delays
• Shipping and Handling Charges

Canon Account

• Canon Account
• Creating a Canon Account
• Updating Account Information
• Changing your Password
• Reviewing your Orders

Privacy and Security

• Canon Privacy Practices
• User ID and Password
• Guest Account Access

Terms of Sale

• Canon Online Store Pricing
• Fees, Taxes & Tax Exempt Purchasing
• Payment Options
• Reseller Policy
• Order Confirmation and Cancellation
• Shipping and Handling
• Typographical and Photographical Errors
• Terms and Conditions of Use
• Usage by Minors
• Product Warranty Information

FAQs

• Where is my order?
• What is a pre-order?
• How do I register my Canon CarePAK Extended Service Plan?
• Why didn't my credit/debit/gift card payment process?
• Why was my order delayed for shipping?
• What are the Canon Online Store telephone support hours?
• Can I use a gift card to pay for my order?

Detailed Product Information

• Detailed Product Specifications
• Drivers and Downloads
• Support and Service



Obtain Tech Support

• Receive a Repair Estimate for your Product
• Locate a Service Facility in your Area