The Power of Canon Service and Support

Demonstrating the strength of our award-winning service and support, we helped Gloria, a 91 year-old grandmother with almost no photography experience, put together something very special for her family. Watch as she pulls off the impossible.

Committed to Service & Support Excellence

A true industry leader understands that reputations are earned one customer at a time, which is why Canon has at its foundation an uncompromising dedication to product reliability, service and support. From cutting-edge technology to industry-leading response times, Canon U.S.A. takes pride in delivering complete customer satisfaction.

Award-Winning Customer Service Team

  • Friendly & knowledgeable tech support team
  • Expert help... from getting started to getting the most out of your product
  • Support for every level of experience

State-of-the-Art Contact Centers

  • 100% US-based
  • Located in Chesapeake, VA and Albuquerque, NM
  • Over 600  “All Canon” employees
  • Connect to an agent quickly

Factory-Level Service

  • Industry-leading repair turnaround times
  • Highest quality standards
  • Factory certified technicians
  • Nationwide service network