CarePAK PRO

Accidental Damage Protection for Peace of Mind.

CarePAK PRO offers protection for your investment from accidental damage such as drops, spills, power surges, and more including normal wear and tear, beyond the standard warranty period. With a CarePAK PRO, a damaged product will be repaired to good working condition or replaced with an equivalent product.

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Purchased from Canon Direct before October 9th, 2018? Please call 1-833-CAREPAK to activate your plan.

Already purchased a Service Plan for your product?

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CarePAK PRO Program Benefits
Image Recovery included!

Protection from Accidental Damage

Protect your investment from accidental damage including drops, spills, power surges and other unforeseen events.

Image Recovery

With Image Recovery, we can help retrieve your lost or corrupted images or videos. We know your livelihood depends on it. Included with Cameras and Camcorders with a memory card slot (only for use with the internal removable memory card).

Coverage from Normal Wear and Tear

Receive additional hardware coverage from normal wear and tear on all mechanical and electrical issues.

Free Two-Way Shipping

Free shipping to and from Canon for all service and repairs. Simply call for a pre-paid shipping label for your product.

Service & Support Directly from Canon

Hassle free service and support direct from Canon. Feel confident your product will be serviced by Canon factory trained technicians using only Genuine Canon parts.

$0 Deductible

No Deductible for any repair or replacement, ever.

Transferable

Benefits for CarePAK PRO can be transferred if the owner of the covered product changes the coverage period.

Always Genuine Canon Products

If your product cannot be fixed and needs to be replaced you will receive the exact same model, or better, always.

Priority Service

No additional cost for priority service with fast, reliable repairs and minimized downtime.

Service Direct From Canon

Genuine Canon Factory Service
Rapid Repair Processing
100% US-Based Tech Support, Never Outsourced
Genuine Canon Parts

Have any additional questions?

Below you'll find some helpful information about the CarePAK PRO service plan. Please contact us at any time via email at carepakpro@cits.canon.com or by calling 1-833-CAREPAK (1-833-227-3725) if you have any additional questions.