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CarePAK PRO
Accidental Damage Protection for Peace of Mind.
CarePAK PRO offers protection for your investment from accidental damage such as drops, spills, power surges, and more including normal wear and tear, beyond the standard warranty period. With a CarePAK PRO, a damaged product will be repaired to good working condition or replaced with an equivalent product.
Find a plan
Activate your plan
Purchased from Canon Direct before October 9th, 2018? Please call 1-833-CAREPAK to activate your plan.
Already purchased a Service Plan for your product?
Already purchased a Service Plan for your product?
Activate your plan today
Arrange a repair*
*Plan must be activated.
CarePAK PRO Program Benefits*
*Included with a valid CarePAK plan and active Canon Account.
See Terms and Conditions below for complete details.
*Included with a valid CarePAK plan and active Canon Account.
See Terms and Conditions below for complete details.
Protection from Accidental Damage
Protect your investment from accidental damage including drops, spills, power surges and other unforeseen events.
Image Recovery
With Image Recovery, we can help retrieve your lost or corrupted images or videos. We know your livelihood depends on it. Included with Cameras and Camcorders with a memory card slot (only for use with the internal removable memory card).
Coverage from Normal Wear and Tear
Receive additional hardware coverage from normal wear and tear on all mechanical and electrical issues.
Free Two-Way Shipping
Free shipping to and from Canon for all service and repairs. Simply call for a pre-paid shipping label for your product.
Service & Support Directly from Canon
Hassle free service and support direct from Canon. Feel confident your product will be serviced by Canon factory trained technicians using only Genuine Canon parts.
$0 Deductible
No Deductible for any repair or replacement, ever.
Transferable
Benefits for CarePAK PRO can be transferred if the owner of the covered product changes the coverage period.
Always Genuine Canon Products
If your product cannot be fixed and needs to be replaced you will receive the exact same model, or better, always.
5 Business Day Service
No additional cost for priority service with fast, reliable repairs and minimized downtime. Most claims are serviced and shipped within five business days. Subject to availability of parts or replacement product.
Complimentary Customer Support
Agent-assisted customer support, for all CarePAK eligible products, from our dedicated team of experts via an exclusive member hotline.
Agent-assisted customer support, for all CarePAK eligible products, from our dedicated team of experts via an exclusive member hotline.
Service Direct From Canon
- Genuine Canon Factory Service
- Rapid Repair Processing
- 100% US-Based Tech Support, Never Outsourced
- Genuine Canon Parts
Have any additional questions?
Below you'll find some helpful information about the CarePAK PRO service plan. Please contact us at any time via email at carepakpro@cits.canon.com or by calling 1-833-CAREPAK (1-833-227-3725) if you have any additional questions.
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