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We know accidents happen.
You're always covered with CarePAK PLUS from Canon
Find a plan
Activate your plan
Purchased from Canon Direct before October 9th, 2018? Please call 1-833-CAREPAK to activate your plan.
Already have a CarePAK PLUS Service Plan for your product?
Already have a CarePAK PLUS Service Plan for your product?
Activate your plan today
Arrange a repair*
*Plan must be activated.
CarePAK PLUS offers protection from accidental damage such as drops, spills, power surges, and more including normal wear and tear, beyond the standard warranty period. With a CarePAK PLUS, a damaged product will be repaired to good working condition or replaced with an equivalent product.
CarePAK PLUS Program Benefits*
*Included with a valid CarePAK plan and active Canon Account.
See Terms and Conditions below for complete details.
*Included with a valid CarePAK plan and active Canon Account.
See Terms and Conditions below for complete details.
Protection from Accidental Damage
Protection from kids, pets, and life including accidental damage such as drops, spills, power surges and other unforeseen events.
Image Recovery
With Image Recovery, we can help retrieve your lost or corrupted images or videos, so you won't lose your precious memories. Included with Cameras, Camcorders, and Printers with a memory card slot only.
Coverage from Normal Wear and Tear
No more worries! Receive additional hardware coverage from normal wear and tear on all mechanical and electrical issues.
Free Two-Way Shipping
Free shipping to and from Canon for all service and repairs. Simply call for a pre-paid shipping label for your product.
Service & Support Directly from Canon
With hassle free service and support direct from Canon, you will never deal with a 3rd party. Feel confident your product will be serviced by Canon factory trained technicians using only Genuine Canon parts.
$0 Deductible
No Deductible for any repair or replacement, ever.
Camera Maintenance with Sensor Cleanings
Canon Maintenance Service, designed to help keep your gear in optimal working condition, is included for EOS Cameras and EF/RF Lenses one time per year for each year of your coverage period.
Always Genuine Canon Products
If your product cannot be fixed and needs to be replaced you will receive the exact same model, or better, always!
Transferable
CarePAK PLUS is transferable. Purchase a product as a gift for someone else or sell it during the covered period and transfer the benefits to someone else.
5 Business Day Service
No additional cost for priority service with fast, reliable repairs and minimized downtime. Most claims are serviced and shipped within five business days. Subject to availability of parts or replacement product.
Complimentary Customer Support
Agent-assisted customer support, for all CarePAK eligible products, from our dedicated team of experts via an exclusive member hotline.
Service Direct From Canon
- Genuine Canon Factory Service
- Rapid Repair Processing
- 100% US-Based Tech Support, Never Outsourced
- Genuine Canon Parts
Have any additional questions?
Below you'll find some helpful information about the CarePAK PLUS service plan. Please contact us at any time via email at carepakplus@cits.canon.com or by calling 1-833-CAREPAK (1-833-227-3725) if you have any additional questions.
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