When the stakes couldn't be higher... Support Matters.

Jimmy Chin has photographed and filmed at some of the world’s most extreme locations. The stakes are high whether he’s at the top of Mount Everest or in the dunes of the Sahara. Watch now to find out why Jimmy and thousands of other professionals trust Canon service and support for comprehensive maintenance, expedited repairs and expert technical support needed to always be Canon Ready.
On the biggest day of their lives... Support Matters.

Every wedding is a collection of once-in-a-lifetime moments and Pye Jirsa's clients count on him to capture them all. In a single year, he and his EOS 5D Mark III cover about 100 weddings and rack up over 250,000 shutter clicks. That kind of wear and tear is why Pye and thousands of other professionals depend on Canon service, support, and education for the expedited repairs, comprehensive maintenance, and expert support needed to always be Canon Ready.


Focused on Professionals


State-of-the-art, high-quality, easy to use - these describe Canon's service and support programs just as accurately as they do Canon's products. Whether you're an individual or represent a large enterprise, your needs are critical, which is why Canon provides unique customer service and support programs specifically for professionals.


Factory-Level Service


  • Fast repair processing
  • Highest quality standards
  • Factory certified technicians
  • Precision camera & lens adjustment rooms
  • Nationwide service network


Dedicated Pro Tech Support


  • Team of technical experts
  • Industry-leading response times
  • In-house studio test environment
  • 100% U.S.-based call center (All Canon employees)


Pro Training & Workshops




Canon Professional Services